Second Team Co., Ltd. (hereinafter referred to as the "Company") complies with the Personal Information Protection Act and relevant laws and regulations to safely manage the personal information of users. This policy is established to inform users how their personal information is processed in connection with the AI interview service provided by the Company.
1. Purpose of Collection and Use of Personal Information
The Company processes the minimum amount of personal information for the following purposes. Applicants use the service without a separate membership registration, and the collected information will not be used for purposes other than those specified below.
Category | Purpose | Items | Retention Period |
AI Interview (Applicants) | Identification of candidate, interview conduction, voice-to-text (STT) & competency analysis report generation | Name, Email, Phone number, Interview video/audio data, Transcripts | 90 days after the end of the recruitment process (or as set by the hiring company) |
Service Usage (Enterprise Users) | Workspace creation, administrator identification, service notification, and customer support | Name, Company name, Corporate email, Contact information | Until the deletion of the workspace or termination of the service agreement |
Marketing (Enterprise Users only) | Promotion of new services, recruitment-related newsletters, and event announcements | [Optional] Name, Corporate email | Until withdrawal of consent or termination of service |
Service Improvement | Optimization of AI model evaluation algorithms and quality enhancement | Pseudonymized interview data and analysis results | Until the attainment of the purpose |
2. Entrustment of Personal Information Processing
The Company entrusts personal information processing to external professional providers for seamless service provision.
Trustee: Microsoft Korea (Azure)
Entrusted Task: Provision of cloud infrastructure, data storage, and AI analysis via Azure OpenAI Service.
Data Location: Stored and processed within the Korea Region (Korea Central/South).
Retention Period: Until the termination of the entrustment agreement.
Note: The Company utilizes Azure OpenAI Service, and all related data is securely managed to ensure it is not reused for training underlying AI models. All data is processed within servers located in South Korea and is not transferred overseas.
3. Provision of Personal Information to Third Parties
The Company provides the applicant's interview results only to the company that requested the recruitment and does not provide it to any other third parties.
Recipient: The Hiring Company that posted the specific job opening.
Purpose: Evaluation of candidates and progression of the recruitment process.
Items Provided: Name, Contact information, Resume, AI interview video, and Analysis report.
Retention Period: Until the end of the hiring company’s recruitment process.
4. Destruction Procedure and Method
Procedure: Personal information whose purpose (e.g., end of recruitment) has been achieved is stored for a certain period according to internal policies and laws, and then destroyed without delay.
Method: Information in electronic file format is deleted using technical methods that prevent the recovery of records.
5. Rights of Users and How to Exercise Them
Applicants and Enterprise Users may request to access, correct, delete, or suspend the processing of their personal information at any time.
Special Note for Applicants: Since this is a non-membership service that does not use passwords, additional verification (e.g., email verification) may be requested to exercise these rights.
Right Regarding Automated Decisions: Applicants have the right to request an explanation or object to automated analysis results generated by AI.
6. Measures to Ensure the Safety of Personal Information
The Company takes the following measures based on the robust security framework of Azure Cloud:
Technical Measures: Data encryption in transit (SSL/TLS) and encryption at rest.
Administrative Measures: Limiting the number of employees handling personal information and conducting regular security training.
Monitoring: Operation of real-time monitoring systems to prevent hacking and viruses.
7. Chief Privacy Officer (CPO) and Inquiry
Email: support@supercoder.co
Please contact the customer support team via the email above for any inquiries, complaints, or damage relief related to personal information.